--- title: Creative Technology thanks Sonitrol for assisting to capture a criminal in their store description: Creative Technology thanks Sonitrol Western Canada for assisting to capture a criminal in their store. image: https://www.sonitrolwesterncanada.com/hs-fs/file-428118693-gif/Images/logo-creative-technology.gif --- # Creative Technology thanks Sonitrol for assisting to capture a criminal in their store ![Joe Wilson](https://www.sonitrolwesterncanada.com/hs-fs/hubfs/2024%20Website/Images/joe-blog-avatar.png?width=50&height=50&name=joe-blog-avatar.png) by [Joe Wilson](https://www.sonitrolwesterncanada.com/feedback/author/joe-wilson) Feb 10, 2010 1:58:00 PM ![logo-creative-technology](https://www.sonitrolwesterncanada.com/hs-fs/file-428118693-gif/Images/logo-creative-technology.gif)   > "Several years ago we purchased a Sonitrol Verified Audio Detection system knowing that it was the best system available to protect our highly desirable Apple Computers. Subsequently, when we started experiencing problems with individuals presenting us with stolen credit cards and fraudulent identification, you recommended that we install duress buttons that could be used to initiate a police dispatch should we be confronted again by someone perpetrating a criminal act. > >   > > Last week an individual entered our store and purchased goods and a gift certificate with what appeared to be a valid credit card. However, we were subsequently informed by the bank that the credit card had been stolen. Two days later the same individual returned to exchange for refund the computer that he had purchased, and, without his knowledge, we pressed the duress button. > >   > > Sonitrol received the button signal and this also opened the audio channel to the central Station, allowing them to hear and record what was happening in the store. And, more importantly, they dispatched Halton Regional Police. > >   > > The police arrived within minutes. and the suspect was arrested and found to be in possession of multiple items of false identification and a stolen credit card. > >   > > I would like to thank you and your personnel for providing us with such an effective security system. Please pass on our congratulations to your Monitoring Station for a job well done." > >   > > **Dave Walton**, President > >   > >   > >   > > [![Commercial Security Experts!](https://no-cache.hubspot.com/cta/default/325814/335ec160-42df-44cf-82cb-73602fc0cbac.png)](https://cta-redirect.hubspot.com/cta/redirect/325814/335ec160-42df-44cf-82cb-73602fc0cbac) **Tags: ** [Technology, ](https://www.sonitrolwesterncanada.com/feedback/topic/technology) [Retail](https://www.sonitrolwesterncanada.com/feedback/topic/retail) ![Joe Wilson](https://www.sonitrolwesterncanada.com/hs-fs/hubfs/2024%20Website/Images/joe-blog-avatar.png?width=50&height=50&name=joe-blog-avatar.png) Post by [Joe Wilson](https://www.sonitrolwesterncanada.com/feedback/author/joe-wilson) Feb 10, 2010 1:58:00 PM We provide our customers with the best commercial security solutions and quality service backed by our unique Guarantee and Commitment to Service. It's something unverified conventional alarm companies simply cannot guarantee! ### Related Articles ##### [![Omnivex, high-tech company, thanks Sonitrol Western Canada for their friendly, professional service](https://www.sonitrolwesterncanada.com/hs-fs/file-429539326-gif/Images/logo-omnivex.gif?width=520&height=294&name=logo-omnivex.gif) Technology • Jan 23, 2009 2:12:00 PM Omnivex, high-tech company, thanks Sonitrol Western Canada for their friendly, professional service 1 min read](https://www.sonitrolwesterncanada.com/feedback/omnivex-high-tech-company-thanks-sonitrol-western-canada-for-their-friendly-professional-service) ##### [![Thieves stopped during break-in at EMJ's Richmond facility by Sonitrol verified security system](https://www.sonitrolwesterncanada.com/hs-fs/file-426407129-gif/Images/logo-emj.gif?width=520&height=294&name=logo-emj.gif) Technology • Sep 1, 2004 2:16:00 PM Thieves stopped during break-in at EMJ's Richmond facility by Sonitrol verified security system 0 min read](https://www.sonitrolwesterncanada.com/feedback/thieves-stopped-during-break-in-at-emjs-richmond-facility-by-sonitrol-verified-security-system) ### Get A Free Security Plan For Your Business! 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