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Police Departments across the United States and Canada are continually challenged by the need to respond to all alarms even though, according to the U.S. Department of Justice, a staggering 94 percent to 98 percent of all alarm activations are false.
When it comes to protecting your business, not all commercial security systems are created equal. Many providers offer basic alarm systems with video feeds and mobile apps—but only Sonitrol uses verified audio intrusion technology that leads to real arrests, faster police response times, and fewer false alarms.
Compare Sonitrol to other popular commercial security systems in Canada:
Telus Business Security offers standard commercial alarm systems with motion detectors, cameras, and mobile access. However, their systems rely on sensor- or camera-triggered alerts without live operator verification.
Sonitrol’s Advantage:
✅ Audio Intrusion Verification: Sonitrol operators listen in when an alarm is triggered, confirming real threats before dispatch.
✅ Higher Police Priority: Verified alarms receive faster police response—unlike unverified alerts.
✅ Proven Apprehension Rate: Over 180,000 criminal apprehensions due to verified detection.
❌ Telus lacks live audio verification, meaning more false alarms and lower response priority.
Bottom line: Telus provides smart tech, but Sonitrol delivers real-time, police-prioritized protection.
Bell’s Security & Automation services include mobile controls, video monitoring, and basic two-way voice features—but their systems still depend on motion sensors and video alerts that often go unverified.
Sonitrol’s Advantage:
✅ Live Audio + Optional Video Verification
✅ UL-Listed Central Monitoring
✅ Integrated Access, Fire, and Intrusion Systems
❌ Bell relies on generic alerts, not real-time operator confirmation.
Bottom line: Bell offers convenience. Sonitrol offers proven security.
Securitas offers professional-grade video verification and AI analytics—great for large, complex sites. However, they still rely mostly on video review after the fact and do not offer real-time audio verification like Sonitrol.
Sonitrol’s Advantage:
✅ Audio Detection Triggers Before Intruders Even Enter
✅ Live Operator Intervention in Seconds
✅ Direct-to-Police Communication
❌ Securitas verification depends on camera angle and analytics—if the intruder is out of frame, it may be missed.
Bottom line: Securitas is reactive. Sonitrol is proactive.
Unlike traditional alarms that rely on motion or video detection, Sonitrol’s verified intrusion detection system uses audio sensors to listen for break-ins in real time. When an intrusion is detected:
Operators verify the threat through live audio
Verified alarm is dispatched to police as a crime in progress
Police respond faster—with priority
Optional fire, video, and access control services are fully integrated
Unlike all other alarms, Sonitrol's unique verified audio and video security solutions enable our operators to hear and see what is happening in your business before the criminals gain entry - we verify the actual source of the alarm, and we get the police to attend the scene immediately and relay real-time information to the responding officers. If it's a false alarm, we simply reset the system without bothering you or the police.
Because of this ability to verify alarms, Sonitrol has the highest apprehension rate and the lowest false alarm rate in the industry.
From our "Guarantee and Commitment to Service" to our apprehension record, from our unique audio and video sensors, to our team of experts, we pride ourselves on being nothing like traditional burglar alarm companies.
Sonitrol Western Canada provides innovative, integrated security technology with exceptional service to deliver unmatched systems. Best of all, we’ll build a security solution that meets the unique needs of your business and industry.
We use audio and, if needed, video technology for 100% coverage of your business - and our staff verify every alarm at our state of the art monitoring centre.
A Sonitrol integrated and verified security system doesn't set off an alarm to scare the burglar away (or give them 10 more minutes to commit the crime they intended as they know the police will most likely not have been dispatched).
A verified security system leads to faster police response time, more criminals arrested and fewer false alarms.
Our integrated suite of intrusion detection, security cameras, controlled access and fire monitoring systems are monitored by highly trained operators in our Central Station.
Become a more informed security system buyer, as this guide explains in detail why all other alarms are ineffective, and makes your business vulnerable to theft and robbery.