"I wanted to write you a quick note to express how happy I am with the recent apprehension of the thieves who attempted to steal numerous laptops from our Abbotsford store.

 

As you know, we are a chain of Apple Computer Sales and Service stores who in the past have experienced numerous highly successful break-ins. Although we had installed physical security barriers and layered conventional security devices our systems were never able to apprehend any of these criminals.

 

Although I was reluctant to spend more money on security systems, we were continually encouraged to call you by police, our insurance company (who wanted to cancel our insurance) and physical security companies. These disciples of Sonitrol all said give them a call they really know what they are doing and will solve your security problems.

 

When we met, you educated me on how easy it is for criminals to beat conventional alarms and the delay in getting a police response. Of course, I already knew about these things due to our experiences with break-ins. My challenge was in believing that a Sonitrol system would make a difference. You're passionate and convincing security consulting convinced us to upgrade all of our stores to Sonitrol. I think the convincing point was that you actually wanted to do business with a chain of stores that was being targeted by thieves and would be targeted again. Your confidence in protecting sites that would be targeted was enough for me.

 

Well, over the past week-end, your system detected the thieves as they were gaining entry to our Abbotsford store. Abbotsford Police provided a prioritized response due to your process and caught them in the act.

 

We lost nothing! The police advised that they love responding to your dispatch calls as they are always real and the live information you can give them allows them to respond with proper resources and catch the thieves in the act. Your tag line is correct "If it is not verified it's simply guessing" Why would anyone purchase a conventional alarm? Please pass our thanks along to your monitoring staff and the Abbotsford Police."

 

Harald Sinow , Owner