November 23, 2021

Mr. Mike McDonald
Sonitrol Verified Security
#30 - 3033 King George Blvd.
Surrey, BC V4P 188

Dear Mike, I am writing to thank the Fort McMurray RCMP and your Sonitrol monitoring staff for their diligence and coordination in apprehending the thieves who broke into our tire storage yard early yesterday morning!

Our yard has been under siege the past few weeks as we have experienced 6 B&E's; likely from the same individuals.

The RCMP have been responding extremely quickly because they know with our Sonitrol Live Monitored Video system that these alarms / calls for service are real; and the RCMP want these Individuals off the street as much as we do!

While repairing our fences after having them sliced open repeatedly has become routine, we are hopeful that with the apprehension of these individuals we can get back to life as usual.

Thank you again to the Fort McMurray RCMP and your Sonitrol monitoring staff for their excellent work.

Yours Sincerely,

David Venator
Zone Manager, Kal Tire

WATCH THE VIDEO CLIP BELOW! ▶️

September 17, 2021 Mr. Mike McDonald
Sonitrol Verified Security
#30- 3033 King George Blvd.
Surrey, BC V4P 188

Dear Mike,

Please send our sincere thanks to the Langley RCMP for their outstanding response to our B&E at 3:36 AM this morning. Your Sonitrol audio system tripped as the thief first broke our glass, and they dispatched the Langley RCMP right away. Police arrived in only a few minutes, but the thief was out only 2 minutes after he broke in - and they just missed him!

The thief only got away with one demo phone, but it could have been much worse if we didn't have your verified system and the great response from the Langley RCMP.

The audio clip you sent me of our incident shows why your audio is so much more effective than conventional alarms. Your system detects thieves from any perimeter point (doors, windows, roof, party walls) prior to them gaining entry; not after they are already in our store and on their way home.

👉 Listen to the Audio Clip! (MP3 format)

The Police responded immediately to your call because they knew it was an actual break-in, not a false alarm. Once again, please send our thanks to the Langley RCMP, the 911 operators and your Sonitrol monitoring staff for their terrific coordination this morning.

Best Regards, Aman Bains
Store Sales Manager
Visions Electronics - Langley Bypass

August 27, 2021

Dear Mike,

Please send a huge thank you to the Creston RCMP for their terrific response to our site last night, just after 11:00 PM.

Your Sonitrol monitoring staff detected a thief breaching our fence line and dispatched the RCMP immediately. RCMP were on-site in moments, diffusing any threat we were facing.

We have been using Sonitrol’s Verified Active Audio, integrated Access Control and Sonavision Live Monitored Video to protect and safeguard our people, production and inventory since we opened in 2017. We are thrilled to have live, active intelligence that allow the RCMP to respond on a priority basis.

Once again, please send our sincere thanks to the Creston RCMP for their outstanding response to our site last night.

Yours Sincerely,

Ringo Chan

August 27, 2021

Dear Mike,

Please send a sincere Thank You to Calgary Police Services, their 911 Operators and your Sonitrol monitoring staff for their coordinated work in arresting the thief who broke into our yard at 2:30 AM this morning.

Your monitoring staff picked up this intruder as he entered our yard from behind one of our trailers. Sonitrol called 911 with this confirmed live video; and the Police were on the scene making an arrest only a few moments later! What a response - outstanding!

This is the 4th letter of recognition we have had the pleasure of writing to Calgary Police Services since we installed your Sonavision Live Monitored Video system in 2010. It's true that when you give the Police the tools they require to confirm a breach - they do respond incredibly quickly. Thank you again to 911 and the Calgary Police for their outstanding work!

Yours Sincerely,

Dave Thomson

August 27, 2021

Dear Mike,

After a referral from BC Housing, we installed your Sonavision Live Monitored Video system back on June 30th to protect our construction site in Squamish.

Early this morning, 3 intruders broke through our fence and entered the building. Your monitoring staff detected these intruders immediately and dispatched the Squamish RCMP who were on-site in 3 or 4 minutes making an arrest.

Please send our sincere thanks to the Squamish RCMP, their 911 staff and your Sonitrol monitoring staff for this incredibly fast response and arrest.

We are very pleased we made the decision to invest a little more money to install your verified security system from Day 1.

Yours Sincerely,

Rod Cole
Site Superintendent, VPAC - Ashlu Site
38012 3rd Avenue, Squamish, BC

Here's a client testimonial from Canadian Tire, thanking Sonitrol staff and the Richmond RCMP for preventing a store robbery. The thief's voice was picked up by the Sonitrol audio alarm and the RCMP dispatched in minutes!

Dear Mike,

I am writing to thank the Richmond RCMP and your Sonitrol monitoring staff for their teamwork in apprehending the person who remained in our store and waited for our staff to leave last Friday night.

Your Sonitrol audio system detected this person talking to a partner while going through our store, and your monitoring staff dispatched the Richmond RCMP who were on site in minutes.

We appreciate the RCMP responding so quickly to our confirmed alarm. No other system would have detected this thief until he had broken the door contacts when leaving the store.

Again, a huge Thank You to the Richmond RCMP and the Sonitrol system for protecting our store!

Yours Sincerely,

Terry Sanford
Associate Dealer
Canadian Tire Richmond

Read this client testimonial letter and listen to the audio clip of the break-in at Mink Lake Resport & Campground, detected and reported by Sonitrol to the RCMP.

Watch the CCTV Video Clip!

Dear Mike,

Please send our best Thank You to the Rocky Mountain House RCMP for their fast response and capture of a thief who broke into our tire storage compound last Friday night!

Dear Mike,

Please send a huge Thank You to the Calgary Police Department, their 911 operators and your Sonitrol monitoring staff for their terrific work in capturing 3 people who broke into our store just before 1:30 AM this morning!

Dear Mike,

I am writing to thank the Delta Police Department and your Sonitrol monitoring staff for their great work in catching the thief who broke into our Ladner Head Office site just after 3:00 AM this morning! Your monitoring staff detected this thief immediately as he entered our yard and dispatched the Police right away. Delta Police were on-site within just a few minutes and arrested this thief without incident.

Mr. Mike McDonald
Sonitrol Verified Security
#30 — 3033 King George Blvd. Surrey, BC 

Dear Mike,

I am writing to thank the Burnaby RCMP and your Sonitrol monitoring staff for their outstanding teamwork in apprehending the thief who broke into our warehouse at 3:00 AM this morning!

RCMP Langley Detachment

Dear Corporal Largy,

I am writing to thank your Langley RCMP team for your outstanding work, service and support of my business over the past two decades. 

Just after 9:00 PM last night, a thief broke into my storage yard and began digging through my bins. I have a verified video system from Sonitrol, and with them working with your 911 operators, officers were immediately dispatched to my business. This thief was arrested moments later with no loss to me. 

Dear Mike, 

I am writing to thank the Abbotsford Police Department for their very fast response to my site in the early hours of April 20, 2020 that saw them capture the thief who had broken into my boat storage yard!

Dear Mike,

I am writing to thank the Langley RCMP, their 911 Operators and your Sonitrol monitoring team for their quick and diligent work in apprehending a thief and his suspected accomplice, who broke into our yard early yesterday morning. Your monitoring team detected these thieves within our yard and stayed on the line with the 911 Operators for the few minutes the responding officers were on the way; leading to the apprehension of both. I live nearby and was able to get to the site quick enough to see the RCMP in action.

Dear Mike,

We are ecstatic with the Spruce Grove RCMP and your Sonavision Live Monitored Video! In December 2016, we installed your system after using guard patrols, dogs and countless other measures--which did nothing to stop the B&E activity into our yard and NEVER caught anyone.

Five weeks after your system was installed, you detected an intruder as he broke into our yard and the Spruce Grove RCMP arrived about 3 minutes later and arrested this thief without incident. We were super impressed with the RCMP response.

Dear Mike,

Please send our sincere thanks to the Sherwood Park RCMP, 911 and your Sonitrol monitoring staff for their great work in catching and arresting the thief that broke into our tire compound just before 4:00 AM yesterday morning! Your monitoring personnel detected this thief as he entered the northwest area of our yard, dispatched RCMP immediately and stayed on the line with 911 until the officers arrested the thief.

Dear Mike,

I am writing to thank the Surrey RCMP, their 911 Operators and your Sonitrol monitoring staff for their outstanding teamwork in apprehending the thief who broke into our storage yard on January 1st! Your monitoring staff detected this thief as he climbed our fence and went into our yard. They stayed on the line with the 911 Operators for the few minutes it took the the attending officers to get to our site. This thief was arrested without incident; with no loss of product on our end! The RCMP advised that this individual already had warrants out for his arrest; so catching him and getting him off the streets will make Port Kells a more secure environment for all.

Dear Mike,

Dear Mike,

For the second time in the last 7 months, I am writing to thank the Richmond RCMP, their 911 operators and your Sonitrol monitoring staff for their quick action and teamwork in apprehending the thief who broke into our compound just after midnight this morning! The instant detection from your monitoring staff and the immediate response from 911 operators to get officers to our yard within only a few moments was the key to catching this thief.

Dear Mike,

Dear Mike,

Late last night a thief broke into our tire storage compound at our Chinook location. We have experienced a lot of criminal activity at this location and are thrilled with the response the Calgary Police give your verified video system. Your monitoring staff detected this thief the moment he breached our fence line and dispatched the Calgary Police right away. A few minutes later this thief was captured and in custody, and we had no loss of product!

Dear Mike,

I am writing to thank the Chilliwack RCMP, their 911 staff and your Sonitrol operators for their great work in catching the thief who broke into our tire storage yard just before 1:00 AM this morning! Your monitoring staff detected this thief immediately as he entered our yard and stayed on the line with the 911 operators for the few minutes it took the responding officers to get here and arrest this thief.

Dear Mike,

I am writing to thank the Fort McMurray RCMP for their very fast response to our site and the capture of a thief in out tire compound! Just before 1:00 AM this morning, a thief breached our fence line and your system picked him up immediately. Your Sonitrol operators then dispatched the Fort McMurray RCMP who responded only moments later to apprehend this man. Great work all around!

Dear Mike,

For the second time in 2 years, I am writing to thank the North Cowichan RCMP, their 911 operators and your Sonitrol monitoring staff for their great work in arresting the thief who broke into our yard in the early hours of Saturday morning.

Good Afternoon Mike,

Once again, I am writing to thank the Kelowna RCMP, their 911Operators and your Sonitrol Monitoring Staff for their great work in arresting the thief who broke into our West Kelowna store in the early hours of Sunday morning!

Dear Mike,

Just before 5:00 AM this morning, we were broken into on the North side of our tire compound. This thief was after our aluminum rims and batteries; but your Sonavision Live Monitored Video picked up this breach immediately and your monitoring staff dispatched the Calgary Police right away.

Dear Mike,

April 23, 2018

Dear Mike,

We took over stewardship of a large retail facility at the start of February and went live with Sonitrol Verified Security at that time.

Dear Sonitrol,

I am Writing to thank the Langley RCMP, your Sonitrol monitoring staff, and the 911 operators for their excellent Work in apprehending the thieves who broke into our Langley yard just after 2:00am this morning.

I am writing to thank the Langley RCMP, the 911 operators and your Sonitrol monitoring staff for their terrific teamwork in apprehending the thief in our store late last night. This thief was hiding inside our store when we locked up and went home for the night. Your monitoring staff detected this thief as he began to pull on a fixture and dispatched the Langley RCMP immediately; who responded in minutes and apprehended him before he could get away with any product.

Dear Mike,

Many thanks to the Langley RCMP for their very speedy response and capture of two thieves who broke into our storage yard late last night! Your monitoring staff detected these two people immediately as they breached the fence of our neighbour, Nova Drywall, and then as seen on video from our side, moved into our yard uninvited. As seen on the video capture, the Langley RCMP arrived in just a few moments and arrested the individuals without incident. The use of your video verification and the Coordination between the Sonitrol monitoring staff, the 911 operators and the responding officers worked perfectly.

On behalf of WesTower Communications, I am writing to say Thank You to the Calgary Police for the capture and arrest of the copper thief who broke in our yard just before 1:00 AM last Friday. The thief entered the NW corner of our yard and your Sonitrol Live Monitored Video system picked him right away. Your monitoring staff were on the line with 911 dispatching Calgary Police immediately. Only a few moments later, this thief was in cuffs!

Dear Mike,

I am writing to thank the High River RCMP, their 911 Operators and your Sonitrol monitoring staff for their outstanding coordination in apprehending the thief who broke into our tire compound just before 1:00 AM this morning! Your system and staff detected this thief immediately as he entered the south area of our yard and stayed on the line with the 911 operators for the few minutes the attending officers were on their way to our yard; assisting the officers in apprehending this thief without incident.

Dear Mike,

Please pass along our sincere thank you to the Edmonton Police and their responding officers. At 5:30 AM on October 7/17, our Sonavision Live Monitored Video system immediately picked up on intruder’s breaching our yard from the southeast corner. Your monitoring staff dispatched Edmonton Police right away and worked with 911 operators to direct the responding officers to where this intruder was in our neighbor’s yard. The Police responded in only a few moments and in force – with officers and including the canine unit team … and apprehended these men without incident.

Dear Mike,

I am writing to thank the Surrey RCMP and your Sonitrol monitoring staff for their outstanding teamwork in apprehending the thief who broke into our construction site late Sunday night. We have been using your Sonavision Live Monitored Video to protect our sites since 2010; but on Sunday it was your audio system that went into alarm first - as this thief was trying to break the locks off of our Seacan and get at our tools.

Dear Mike,

I am writing to thank the Calgary Police Services team for their great work in capturing two thieves who broke into our tire compound just after 5:00 AM this morning.

Your Sonitrol Live monitored Video System detected these intruders immediately as they entered our yard, and your monitoring staff stayed on the line with the Police, directing them to the criminals inside our yard as they arrived in only a few short minutes. We are very pleased with the coordination between the Calgary Police, their 911 operators and your monitoring staff. What a great result!

Dear Mike, 

I am writing to thank the North Cowichan RCMP, their 911 operators and your Sonitrol monitoring staff for their outstanding teamwork in apprehending the thief who broke into our yard late last night I Your monitoring staff detected this ski mask wearing thief as he entered our yard and dispatched the RCMP right away.

Dear Mike, 

I am writing to thank the Abbotsford Police Department and your central station monitoring staff for their outstanding teamwork in apprehending the thief who broke into our yard just before midnight last night. Your Sonavision Live Monitored Video detected this thief immediately as he entered our yard and stayed on the line with the 911 operators and Abbotsford Police while the attending officers were on their way to our site. This thief was apprehended without incident and without any loss of product!

Dear Mike, 

Please pass our sincere Thank You on to the Calgary Police Department for the capture and arrest of the thief who broke into our storage yard in the early hours of Sunday morning. This is the second capture we have had in the last 4 months!! Since going live with your Verified systems last October, the scoreboard reads Calgary Police 2 - Thieves breaking in 0! 

Hi Mike, Thank you for you and your team’s great work in identifying the B&E at our White Rock location, and contacting RCMP, who arrested the suspect as he left the store.

Please send our thanks to Calgary Police Services, their 911 operators and your central station monitoring staff for their outstanding teamwork in arresting 2 thieves who broke into our compound in the early hours of Easter morning! Your monitoring staff detected these thieves immediately as they entered our compound and stayed on the line with the 911 operators while the attending officers were on their way to our site; directing the officers to exactly where they were in our yard, and arresting them without incident.

I am writing to thank the Calgary Police Department and your Sonitrol monitoring staff for their great teamwork in apprehending the thief who broke into our storage yard around 3:30 AM this morning (March 6, 2017). Your monitoring staff detected this thief immediately as he entered our yard and Calgary Police were on their way - apprehending this thief in minutes!

We opened our new facility at the beginning of January and went live with your VERIFIED SonaVision Live Monitored Video to protect both the interior of the building and our exterior compound.

I am writing to send a huge Thank You to the Richmond RCMP, their 911 operators and your Sonitrol monitoring staff for their outstanding teamwork in apprehending the thief who broke into our fenced compound and stayed on the line with the RCMP 911 operators for the few minutes the attending officers were en route.

I am writing to thank the Spruce Grove RCMP and your central station monitoring staff for their outstanding teamwork in apprehending the thief who broke into our compound just after midnight last night. Your monitoring staff detected this thief immediately as he entered our compound and stayed on the line with the 911 operators for they few minutes the attending officers were en route, directing the officers to exactly where this thief was in our yard, and apprehending him without incident.

Please send our sincere thanks to the Kelowna RCMP, their 911 operators and your Sonitrol monitoring staff for their very fast Police response and great work in arresting 2 thieves who broke into our Kelowna compound just after 4:00 AM on Saturday morning. Your system picked up both of the intruders immediately as they were coming through our fence line, and the RCMP were on the scene in only a few moments to apprehend these culprits.

We have been transitioning your VERIFIED Audio Intrusion Systems and Sonavision Live Monitored Video systems into our building and yards across the country since 2010.

We installed your VERIFIED Sonavision Live Monitored Video back in May to protect our tire compound. In that time, we have had 2 break-ins to our compound - and the Chilliwack RCMP have arrested the thieves on both occasions! At 3:20 AM this morning, your system picked up the thieves entering through our west fence line... tracked their activity through the southeast yard, where the RCMP arrested them only a few moments later. Just outstanding owrk by all involved - your Sonitrol technology, your monitoring personnel, the 911 operator, and of course the responding officers from our Chilliwack RCMP department.

We are thrilled to be writing a letter to thank the Surrey RCMP, their 911 operators and your Sonitrol monitoring staff for their great work in arresting the thief who broke into our compound at 1:00 AM this morning!

Please pass our sincere Thank You to the Langley RCMP for their terrific response to our attempted B&E just before midnight last night! your VERIFIED Sonitrol Audio Intrusion System detected thieves immediately as they were attempting to gain entry to our Development Boardroom from the adjacent roof. Yo dispatched the Langley RCMP and they responded with amazing force - patrol cars, a K-9 Team and a helicopter were all on the way!