---
title: Sonitrol Alarm Stops Theft At Big Box Outlet Store
description: Sonitrol alarm triggers RCMP response at Big Box Outlet Store and captures B&E thief before he leaves the building. Verified alarms get police action.
image: https://www.sonitrolwesterncanada.com/hubfs/Blog_Images/BigBoxLogo.jpg
---

# Sonitrol Alarm Stops Theft At Big Box Outlet Store

![Joe Wilson](https://www.sonitrolwesterncanada.com/hs-fs/hubfs/2024%20Website/Images/joe-blog-avatar.png?width=50&height=50&name=joe-blog-avatar.png)

 by [Joe Wilson](https://www.sonitrolwesterncanada.com/feedback/author/joe-wilson)

Jun 14, 2017 9:16:15 AM

![BigBoxLogo.jpg](https://www.sonitrolwesterncanada.com/hs-fs/hubfs/Blog_Images/BigBoxLogo.jpg?width=420&name=BigBoxLogo.jpg)  
Hi Mike, Thank you for you and your team’s great work in identifying the B&E at our White Rock location, and contacting RCMP, who arrested the suspect as he left the store.

We very much appreciate your technology, it is head and shoulders above any other system, and ensures the proper response by authorities.

We have had situations at our other locations, where the technology of other systems has failed us.  We are also extremely appreciative of the great response of the Surrey RCMP, who attended quickly, and secured the perimeter, successfully apprehending the suspect as he left the store.

As you know, apprehensions are rare in these situations, but thanks to your team and the RCMP, we had a successful conclusion to this incident. 

On behalf of Mark Funk and his executive team, thank you for your great work

Sincerely,

Ken Dubbin   
Loss Prevention Manager   
Big Box Outlet Store

 

To read the original Thank You letter from Big Box Outlet Stores, [click here](https://www.sonitrolwesterncanada.com/hubfs/PDF_Documents/BigBox2017.pdf). 

 

**Tags: **

[SonaVision, ](https://www.sonitrolwesterncanada.com/feedback/topic/sonavision) [Retail Security, ](https://www.sonitrolwesterncanada.com/feedback/topic/retail-security) [Police Response to Sonitrol](https://www.sonitrolwesterncanada.com/feedback/topic/police-response-to-sonitrol)

![Joe Wilson](https://www.sonitrolwesterncanada.com/hs-fs/hubfs/2024%20Website/Images/joe-blog-avatar.png?width=50&height=50&name=joe-blog-avatar.png)

Post by [Joe Wilson](https://www.sonitrolwesterncanada.com/feedback/author/joe-wilson)  
 Jun 14, 2017 9:16:15 AM

 We provide our customers with the best commercial security solutions and quality service backed by our unique Guarantee and Commitment to Service. It's something unverified conventional alarm companies simply cannot guarantee!

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