---
title: Thief caught attempting to break into Mark's store
description: The response time from the Sonitrol operators and the Police was instant and resulted in an arrest prior to the thief gaining access to the store.
image: https://www.sonitrolwesterncanada.com/hubfs/Images/marks_logo.png
---

# Thief caught attempting to break into Mark's store

![Joe Wilson](https://www.sonitrolwesterncanada.com/hs-fs/hubfs/2024%20Website/Images/joe-blog-avatar.png?width=50&height=50&name=joe-blog-avatar.png)

 by [Joe Wilson](https://www.sonitrolwesterncanada.com/feedback/author/joe-wilson)

Feb 29, 2016 4:00:00 PM

![marks_logo.png](https://www.sonitrolwesterncanada.com/hs-fs/hubfs/Images/marks_logo.png?width=320&name=marks_logo.png "marks_logo.png")

Dear Mike,

I am writing to say a heartfelt Thank You to Delta Police, Surrey RCMP, their 911 operators and your Sonitrol operators for the great work in catching a thief who attempted to break into our store early Wednesday morning.  The response time from the Sonitrol operators and the Police was instant and resulted in an arrest prior to the thief gaining access to the store.

Thank You to the Sonitrol operators for their follow up calls during the night to ensure that we were safe and that the building was secure, and great job in recognizing what was occurring so quickly.

Thank You again to the numerous officers from Delta Police and Surrey RCMP who responded. You all do a great job in keeping our ever changing community safe and we are very appreciative of you efforts.

Yours Sincerely,

Saty Dhinsa, Store General Manager

Mark's, Surrey, BC

[Download The Letter (PDF)](https://www.sonitrolwesterncanada.com/hubfs/PDF_Documents/MarksThankYou.pdf)

[Listen To The Attemped Break In (MP3)](https://www.sonitrolwesterncanada.com/hubfs/Audio/Marks_48_Surrey_Feb_24th_0224.mp3)

**Tags: **

[Small Business Security, ](https://www.sonitrolwesterncanada.com/feedback/topic/small-business-security) [Police Response Times](https://www.sonitrolwesterncanada.com/feedback/topic/police-response-times)

![Joe Wilson](https://www.sonitrolwesterncanada.com/hs-fs/hubfs/2024%20Website/Images/joe-blog-avatar.png?width=50&height=50&name=joe-blog-avatar.png)

Post by [Joe Wilson](https://www.sonitrolwesterncanada.com/feedback/author/joe-wilson)  
 Feb 29, 2016 4:00:00 PM

 We provide our customers with the best commercial security solutions and quality service backed by our unique Guarantee and Commitment to Service. It's something unverified conventional alarm companies simply cannot guarantee!

### Related Articles

##### [Small Business Security • Jun 3, 2020 11:57:27 AM Warehouse Theft Prevented With Sonitrol Security 1 min read](https://www.sonitrolwesterncanada.com/feedback/warehouse-theft-prevented-with-sonitrol-security)

### Get A Free Security Plan For Your Business!

We'll assess your business security needs and give you a FREE security plan - no charge & no obligation!

[![Free Security Plan](https://no-cache.hubspot.com/cta/default/325814/990a1ddf-95c9-494b-b41b-b99d5c995c0b.png)](https://cta-redirect.hubspot.com/cta/redirect/325814/990a1ddf-95c9-494b-b41b-b99d5c995c0b)

###### Recent Testimonials

- [Sonavision Verified Video Helps Stop Fire at Tire Compound](https://www.sonitrolwesterncanada.com/feedback/sonavision-verified-video-helps-stop-fire-at-tire-compound)
- [Sonitrol Monitored Video Alarm Helps Catch Thief at Tire Compound](https://www.sonitrolwesterncanada.com/feedback/sonitrol-monitored-video-alarm-helps-catch-thief-at-tire-compound)
- [Sonitrol Audio Alarm Stops Theft at Electronics Store](https://www.sonitrolwesterncanada.com/feedback/sonitrol-audio-alarm-stops-theft-at-electronics-store)
- [Creston Police Called to Cannabis Grow Facility by Sonitrol Security](https://www.sonitrolwesterncanada.com/feedback/creston-police-cannabis-grow-facility-by-sonitrol)
- [Criminals Caught On-Site at WESTOWER Communications in Calgary](https://www.sonitrolwesterncanada.com/feedback/criminals-caught-westower-communications-calgary)