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Sonitrol Commercial Security Blog ... by Joe Wilson

 

  

Security Tech: Learn About Sonitrol’s Guaranteed Commitment to Service

Posted by Joe Wilson

Oct 4, 2021 6:41:16 AM

Customer ReviewsChoosing the right security solution for your physical space is an important decision for businesses of all shapes and sizes across Western Canada. 

With the range of cameras and other equipment that are now available, and the varying benefits that come with each solution, making the right security choice is now more important than ever before.

To get the best solution for your company’s unique requirements, you not only need innovative technology, but you also need to work with a brand that you trust. 

Here at Sonitrol Western Canada, we’re so confident in our groundbreaking verified security solutions, technology and responsiveness service, that no other brands in the commercial alarm industry can match our guarantees. 

In this blog, we’re going to take a quick look at what makes our security technology so unique (and effective), as well as exploring our world-class service guarantees that ensure true peace of mind for your business.

What is the Sonitrol verified alarm difference? 

Sonitrol is the leading expert in verified security alarms. We have designed an innovative alarm system that uses state-of-the-art technology to detect criminal activity on your company’s premises.

Our verified alarms capture criminal activity and then verify that activity as a real threat.

Unlike CCTV that just records criminal activity. Verified alarms from Sonitrol detect criminal activity and then alert that activity to a security expert located in a 24/7 central monitoring station. This expert is then able to verify whether the activity is a real threat or a false alarm.

If the activity is verified as a real threat, local police departments are notified immediately with responding officers being provided with real-time information on what the criminal is doing and where they are in your facility. 

This combination of verification and real-time updates offers a few huge benefits to your business over traditional CCTV alarms:

  • Police can catch criminals at your facility red-handed before they get away.
  • False alarms are virtually non-existent due to verification. 
  • You’re able to deter criminals with the Sonitrol name before they even commit a crime.

 

The Sonitrol guaranteed commitment to service

Due to our industry-leading technology, Sonitrol is able to offer service guarantees that simply cannot be matched by other security providers. Here’s what’s included:

$5,000 performance warranty: If a forced entry is undetected and the proper authority is not notified, Sonitrol will pay for the first $5,000 of an undetected loss in addition to any insurance you may have to pay. 

Satisfaction guarantee: If you are dissatisfied with your Sonitrol service up to six months after installation, for any reason, Sonitrol will give you a full unconditional refund of your installation fee and remove our equipment from your premises. 

Emergency service guarantee: If you are having an issue with your system, Sonitrol guarantees the on-site arrival of a service technician the same day of your request, as long as you contact us during office hours. If we do not respond within this timeframe, Sonitrol will pay you $50. If Sonitrol is unable to repair the system, we will arrange and pay for the on-site protection of your facility until the system is repaired (provided that the problem is associated with equipment error and not caused by misuse of the system, fire, flood, or an act of God beyond the control of Sonitrol). 

False alarm fine guarantee: Have you received a false alarm citation for a false alarm that was dispatched by Sonitrol and not caused by your personnel, the telephone company, or an act of God? Don’t worry, Sonitrol will represent you in cancelling the citation with your local police false alarm coordinator. 

Crime deterrent: With more than 175,000 criminal apprehensions, Sonitrol has the highest documented apprehension rate of any alarm company in the industry. Thieves know our name and that means we can guarantee they’ll avoid entering Sonitrol-monitored sites. 

Are you interested in learning more about Sonitrol’s unique verified alarm system across Western Canada, including British Columbia and Alberta? Get in touch with us today for a free security plan

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Topics: Guaranteed Commercial Security

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Joe Wilson, Owner of Sonitrol Western Canada

We provide our customers with the best commercial security solutions and quality service backed by our unique Guarantee and Commitment to Service. It's something unverified conventional alarm companies simply cannot guarantee!


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