Sonitrol Security

Sonitrol Commercial Security Blog ... by Joe Wilson



Sonitrol Western Canada Loves to Hear Client Feedback

Posted by Joe Wilson

Mar 22, 2019 11:00:00 AM

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Are you worried about your company’s security system? If you are still using traditional CCTV, then it’s time that your business makes the switch to a verified security solution to ensure the protection of your assets.

Sonitrol has been offering its world-renowned verified security solution since 1963, and in that time has helped apprehend more than 177,000 criminals. Through the use of state-of-the-art technology, Sonitrol significantly reduces the high false alarm rate of traditional CCTV systems and has become a brand that police trust.

Along with all the benefits that come with Sonitrol’s verified video, the team at Sonitrol Western Canada works hard to provide high-quality customer service and develop security plans that are specifically designed for the unique needs of your business.

Due to the work we put in, our team loves to hear your feedback. Below we have compiled some reviews from our amazing customers:

Dear Mike,

Just before 5:00 AM this morning, we were broken into on the Northside of our tire compound. This thief was after our aluminium rims and batteries, but your Sonavision Live Monitored Video picked up this breach immediately and your monitoring staff dispatched the Calgary Police right away. In just a few short minutes, the suspect had a good amount of product stacked and ready to go when the responding officers arrested him - without any loss on our end!

I am writing to thank the Calgary Police, their 911 Operators and your Sonitrol monitoring staff for their teamwork and coordination that lead to this arrest! This is the fourth capture we have had in the last two years using your system.

Thank you again to the responding officers and all involved for their outstanding work.

Yours Sincerely,
Chris Goodwin,
Kal Tire



I am writing to thank the Langley RCMP, the 911 operators and your Sonitrol monitoring staff for their terrific teamwork in apprehending the thief in our store late last night. This thief was hiding inside our store when we locked up and went home for the night. Your monitoring staff detected this thief as he began to pull on a fixture and dispatched the Langley RCMP immediately; who responded in minutes and apprehended him before he could get away with any product.

We had a more familiar B&E back in 2011 where thieves smashed the front windows that your system also detected. In that event, when the Langley RCMP arrived on the scene, the thieves made a run for it - after a car chase, the thieves were apprehended and the product that had been stolen was recovered.

We are very impressed by how well your verified technology works and with the coordination, there is between your monitoring staff, the 911 operators and the responding Police officers. The successes with your system are common across our National network and are the reason our corporate office has mandated the use of Sonitrol in our stores all across the country.

Again, a huge Thank You to the Langley RCMP for their fast response and outstanding work.

Tara Sutherland
Store Manager
Atmosphere, Langley

Dear Mike,

We took over stewardship of a large retail facility at the start of February and went live with Sonitrol Verified Security at that time.

I am writing to thank the Edmonton Police Department and your Sonitrol monitoring staff for their outstanding teamwork in apprehending the two thieves who were attempting to gain illegal entry into our store. Your monitoring staff detected these thieves as they were trying to pry off a security cover plate; then a solid metal door. Your staff dispatched the Edmonton Police immediately, who arrived on the scene and apprehended these thieves before they had even made their way into the store!

Please pass along our sincerest thanks to the Edmonton Police, their 911 operators, and your Sonitrol monitoring staff for their outstanding work!

Yours Sincerely,
Brienne Wright
Property Administrator



Dear Mike,

Please pass our sincere Thank You on to the Calgary Police Department for the capture and arrest of the thief who broke into our storage yard in the early hours of Sunday morning. This is the second capture we have had in the last four months!! Since going live with your Verified systems last October, the scoreboard reads Calgary Police 2 - Thieves breaking in 0!

We are thrilled that we made the decision to invest in your verified security systems from day one in our new building.

Again, please send our heartfelt thank you to the Calgary Police Department, the 911 operators and the Sonitrol monitoring staff for their great work!

Yours Sincerely,
Tanya Korenda
General Manager
August Electronics

Want to send us feedback on how Sonitrol helps protect your business from crime, or perhaps you simply want to know what we do? Contact our team of experts today, we would be more than happy to help.Myths about alarms and security companies

Topics: Verified Security Alarms

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Joe Wilson, Owner of Sonitrol Western Canada

We provide our customers with the best commercial security solutions and quality service backed by our unique Guarantee and Commitment to Service. It's something unverified conventional alarm companies simply cannot guarantee!

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